Beauty Journey

Missed appointments and untimely cancellations leave gaps in our schedules that cannot be filled from our cancellation/waiting list, which turns into a loss of revenue. Therefore, at the time of scheduling, we will request credit card information to keep securely on file and request a 50% deposit, and ask that you cancel 24 hours in advance if you need to cancel or reschedule your appointment. Clients who fail to cancel will be charged a cancellation / no-show fee of 100% of your scheduled service. If you are more than 10 minutes late without contacting us, your appointment will be canceled . We firmly believe in the value of your time and make a conscious effort to avoid long waiting periods in the treatment room. If time is critical to your schedule on a particular day, please make us aware of your schedule when scheduling your appointment. Reschedule appointments must be made within 1 week of current availability. If rescheduling is not possible within that time frame, the client must fully cancel the appointment and pay a new deposit to re-book. Day prior reschedules ( day prior cancellations) will be forfeited thier deposit and will be required to pay a new deposit of 50% to reschedule. Thank you for your understanding and consideration. - Beauty Journey